Get Support

You can download Windows Application From Here

1.Click the ‘Start’ or ‘Windows’ button in the lower-left hand corner of your screen, click the ‘Search programs and files’ field. Enter ‘Mozilla Firefox’ as done in the example or enter the name of your favorite web browser – hit the ‘Enter’ key or click the resulting link to continue. **NOTE: This tutorial assumes that Mozilla Firefox is the default web browser – if you are using IE or Chrome, some of these steps may need to be slightly modified depending on how download links are handled .

2. Download the OpenVPN certificate bundle from below:
US1 OpenVPN Certificate Bundle
UK1 OpenVPN Certificate Bundle

3. If you are using Mozilla Firefox with default settings and extensions, you should see the dialog below – confirm the ‘Save File’ radio button is selected, and click the ‘OK’ button. If the ‘Downloads’ progress window appears, click back to the web browser and move on to the next step.

4. Next, point your web browser to the OpenVPN Community Downloads page. Download and install version 2.3.8. After making your selection of which version to use, click the given link. In the resulting dialog, click the ‘Save File’ button to continue.

5. Start the OpenVPN client installation process by locating the executable file in the browser’s ‘Downloads’. To locate this panel click the ‘Firefox’ menu button in the upper-left corner of the browser window. Locate the ‘Downloads’ item in the resulting context menu, and click to continue. Once the Downloads panel is open, click the item to select, then right click to open a context menu. Within this context menu, locate the ‘Open’ item and click it to continue.

6. Depending on your user privileges or operating system settings, you may or may not see the dialog shown in the example below. The installation requires Administrative rights to continue – confirm this request by clicking the ‘Continue’ button. If a username and password are requested, enter the credentials for an Administrator account. Hit the ‘Continue’ button and move on to the next step.

7. Once the OpenVPN Client installation has begun, click the ‘Next >’ button on the first step to continue.

8. Read through the terms of use and agree to those terms by clicking the ‘I Agree’ button at the bottom of the pane, then move on to the next step.

9. No changes need to be made to the installation options, however you may want to scroll through and confirm that each item is ticked. All available install options will ensure that the tutorial can be successfully completed. Move on to the next step after the ‘Next >’ button is clicked.

10. Confirm the contents of the ‘Destination Folder’ field – in most cases, the default option will suffice. For those with external devices plugged in, double-check to confirm that the installer isn’t trying to place the destination directory on your external device. Click the ‘Install’ button to continue to the next step.

11 . As the the OpenVPN client installs, you may notice a brief pause as the the TAP driver is installed. Notice the ‘TAP INSTALL (tap-0901)’ label, as shown in the example. If a ‘Windows Security’ dialog pops up during this portion of the install, simply click the ‘Continue’ button or enter your login credentials as indicated in step 6. Once the ‘TAP DRIVER’ installation finishes, the progress bar will inch forward and finally complete. Move on to the next step once further input is required.

12. Once all of the required files and components have been successfully installed, the installer application will indicate this status with a ‘Completed’ label above the progress bar. Move on to the next step by clicking the ‘Next >’ button.

13. On the last page of the installer, you may untick the checkbox labeled ‘Show Readme’. If you’d like to consult the official documentation, feel free to leave the box ticked before finally clicking the ‘Finish’ button in the bottom-right corner of the panel. Move on once the installer has terminated.

14. Back on your Desktop, locate the newly created ‘OpenVPN GUI’ icon, and execute it by right-clicking and selecting the ‘Open’ item. Alternatively, you may double-click the icon to execute the GUI. You will not immediately see a dialog or new window, however take notice of the new icon in the taskbar in the lower-right corner of your screen. The desktop icon and taskbar icon are similarly styled, however the taskbar icon will have a red shading by default. Once the GUI is running, move on to the next step.

15. Again, like in the first step, locate the Windows ‘Start Menu’ button, and click it – then find the ‘Search programs and files’ field and click into it. Enter ‘Downloads’ into the search field and click the resulting ‘Downloads’ item above to continue to the next step.

16. For this step, the contents of the ‘’ file, obtained previously in step two, will need to be extracted into the OpenVPN configuration directory. If you downloaded the file to a location other than the default ‘Downloads’ folder, please move to that location to proceed further. Once in view, select the ‘’ file with a single click. Near the top end of the window, under the location and search bar, look for the ‘Open’ button. Click this button and continue to the next step.

17. Again, find the tool menu below the search and location fields, and click the button labeled ‘Extract all files’. After the resulting dialog appears, move to the next step.

18. Within the ‘Extract Compressed (Zipped) Folders’ window, locate the destination folder field – to the right, find the ‘Browse’ button, and click it to continue.

19. Within the resulting ‘Select a destination’ dialog, drop down through the menus until the ‘config’ directory, under the the ‘OpenVPN’ folder, is selected. If you chose the default install path during the install process, you may use the example as a guide – if a different install location was selected, your result may differ from the example. Alternatively, the full path, ‘C:\Program Files\OpenVPN\config’, can be manually entered into the destination field in the previous window. If entering the destination by hand, or via the copy/paste functions, click the ‘Cancel’ button, enter the destination and continue to the next step. Those who are following the tutorial to the word may click the ‘OK’ button after the destination has been chosen.

20. Now back in the previous window, confirm your previous selection in the destination field before continuing. Untick the checkbox labeled ‘Show extracted files when complete’, and click the ‘Extract’ button: this action may trigger privilege escalation, read all pop-up dialogs carefully.

21. In the corresponding ‘Destination Folder Access Denied’ dialog, click the ‘Continue’ button. To confirm this decision, click the second ‘Continue’ button in the resulting ‘Permissions Request’ dialog, then move on to the next step.

22. After the progress bar indicates the completion of the extraction process, point your cursor to the ‘OpenVPN GUI’ icon in taskbar on the lower-right corner of your desktop. Right-click the ‘OpenVPN GUI’ icon, and locate the desired server configuration in the resulting context menu. Mouse over the selected config/server so the pop-out menu appears, then locate and click the ‘Connect’ item to move on to the next step.

23. Enter your login information into the ‘OpenVPN – User Authentication’ dialog exactly what VPNKeys has been sent to your email. Our authentication servers are case-sensitive, and a single mis-capitalized letter will result in an error message. If you are unsure that you have the correct credentials, or run into any error messages in any of the following steps, please contact our support team. After you have filled in both fields, click the ‘OK’ button to continue, and move on to the final step.

24. Once you have entered your credentials and hit the ‘OK’ button, you may notice status messages scrolling through the ‘OpenVPN Console’. When the secure tunnel is finally established, the console will disappear, and the status indicator shown in the example will appear in your notification area. If any error or warning messages appear, take note of them; look for the ‘connected’ message above the ‘Assigned IP’. Take this opportunity to test the connection by opening your favorite web site or by checking your email. Through the secure OpenVPN tunnel, have the assurance that your online activities are not being monitored by prying eyes.